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Privacy policy

Privacy & Policy

Privacy Policy

Effective Date: January 1, 2019

Privacy Policy

At Bitplunt, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our platform.

By creating an account or using Bitplunt's services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Cryptocurrency wallet address (USDT TRC20)

  • Transaction and investment history

  • Device and browser information

  • IP address and website usage data

How We Use Your Information

Your information is used to:

  • Create and manage your account.

  • Process deposits and withdrawals.

  • Verify your identity when necessary.

  • Provide customer support.

  • Send important account notifications.

  • Improve our platform and services.

  • Prevent fraud and unauthorized activities.

  • Comply with applicable legal obligations.

Payment Information

Bitplunt currently accepts payments through USDT (TRC20). Cryptocurrency transactions are securely processed and recorded on the blockchain. Users are responsible for ensuring that deposits and withdrawals are made using the correct wallet addresses.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to maintain the highest level of security, no online platform can guarantee absolute protection.

Cookies

Bitplunt may use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your browsing experience.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared when:

  • Required by applicable law or legal authorities.

  • Necessary to prevent fraud or protect our platform.

  • Working with trusted service providers that help us operate our services under strict confidentiality obligations.

Third-Party Services

Bitplunt may integrate trusted third-party technologies for payment processing, website analytics, customer support, security, and system monitoring. These providers process information according to their own privacy policies.

Email and SMS Notifications

By registering an account, you agree to receive emails and SMS notifications related to your account, investments, security alerts, promotional offers, and important platform announcements. You may opt out of promotional communications at any time.

Your Rights

You have the right to:

  • Access your personal information.

  • Update or correct your account details.

  • Request the deletion of your account where permitted by law.

  • Contact our support team regarding your personal data.

Data Retention

We retain user information only for as long as necessary to provide our services, maintain accurate records, comply with legal obligations, resolve disputes, and protect the security of the platform.

Changes to This Privacy Policy

Bitplunt reserves the right to update this Privacy Policy at any time. Any changes will become effective immediately after they are published on our website. Continued use of the platform constitutes acceptance of the revised policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact our support team through the official Bitplunt website or your account dashboard.

Your privacy and security remain our highest priority at Bitplunt.